Information Channel
Hajhouse Alerts

Please Vote
How do your rate
Visitors Comment
Some of the News, Download and Contents are based of Haj 2014.

Legal Status of Pilgrims

All concerned are informed that HCoI renders service to the pilgrims without any consideration or profit motive. The amount it collects from the pilgrims is for payment to the agencies concerned, in lieu of services and facilities they provide to the pilgrims except for the Miscellaneous dues towards its administrative expenses and those of SHCs as indicated in para 15 (B). HCoI, as such, does not come within the purview of Consumer Protection Act, 1986.

The pilgrims, therefore, cannot claim any compensation from HCoI under Consumer Protection Act or under any other law for any deficiency in the service rendered and / or any act of commission and / or omission which is beyond the control of HCoI.


HCoI will not be responsible for any consequences that may occur because of postal delay, loss in transit, wrong delivery, etc. of the correspondence to an d from HCoI.

The courts of Greater Mumbai only shall exercise jurisdiction in all matters of dispute.